Employer Insights Archives | Creative Circle https://www.creativecircle.com/blog/category/employer-insights/ Fri, 20 Jun 2025 18:08:44 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 https://www.creativecircle.com/wp-content/uploads/2025/03/favicon-32x32-1.png Employer Insights Archives | Creative Circle https://www.creativecircle.com/blog/category/employer-insights/ 32 32 The New Agency Era: Leaner, Nimbler, and Customized for You https://www.creativecircle.com/blog/the-new-agency-era-leaner-nimbler-and-customized-for-you/ https://www.creativecircle.com/blog/the-new-agency-era-leaner-nimbler-and-customized-for-you/#respond Fri, 20 Jun 2025 18:08:44 +0000 https://www.creativecircle.com/?p=60946 There was a time when working with an agency meant stepping into a world of slick pitches, three-martini lunches, and a whole lot of overhead. But today’s marketing leaders are navigating a much different reality … and losing the bar cart is the least of it. Today, leaders are simultaneously handling rapid shifts in technology, AI disruption, leaner teams, and pressure to do more with less. Add in economic uncertainty, and decision makers are looking for agency solutions that aren’t one-size-fits-all, and that understand that a dynamic environment needs a team who can partner (and pivot) with them.

That’s why some brands are increasingly turning to creative partners who offer something different: flexibility, transparency, and teams that feel like an extension of their own. Here’s what to look for in an agency model that can meet the moment, and scale with you through whatever comes next.

Talent You Know And Trust

We’ve all been there: The pitch dazzles and emails are answered seconds after you’ve sent them. But once the kickoff is set up, your day-to-day contacts can be a rotating set of staffers, while the senior leaders who won your business are nowhere to be found. Rather than diving into work, the first few weeks of a project are spent trying to figure out who’s responsible for what, while trying to effectively communicate your needs. Several months into the project, you’ve barely seen any deliverables.

A modern agency should give you access to the actual team that’s executing the work: Specialists you know by name, with deep expertise who understand your space and your goals, and who can take the brief or project and immediately understand what’s expected. This team includes the mix of people who assure that communications and creative are effectively covered, including dedicated points of contact, specialized skill sets, and fresh voices who aren’t afraid to share what they’re seeing in the marketplace and how your brand can cut through the noise.

Custom Teams Built Around You

A team that covers all bases doesn’t mean an inflated team. The right partner will build your team based on your goals, challenges, and existing internal resources. Whether you need a full content production engine, a UX sprint team, or just one whip-smart copywriter to plug into your brand studio, you should be able to scale up or down without renegotiating your entire contract. It’s about hand-selecting the right mix of talent for the jobs in your queue and having the flexibility to pivot — with the resources ready for whatever you may need.

Flexibility and Transparency

AI is transforming how we create, market, and measure. Economic headwinds are shifting where and how budgets get spent. In this environment, agility is essential. Your agency partner should be able to scale teams based on project flow, as well as provide niche expertise needed, such as AI content integration. And even as they integrate tech into deliverables, the best agency partners bring a human element and clear POV to the project, offering opinions, learnings, and unique perspectives while serving as collaborative support for your internal team.

This collaboration means anchoring the partnership in transparency and accountability. With increased scrutiny on budgets, CMOs and marketing leaders need clear, measurable ROI on every dollar spent. This includes real time reporting to show time and resource utilization, strategic visibility into where talent is being deployed and who is driving results, as well as a pricing system where you’re only paying for the time you’re actually using, rather than being locked into an opaque retainer.

A Team That Works Together To Drive Results

The best creative partners don’t just deliver assets, they build momentum. They integrate into your systems, learn your voice, and get to know your stakeholders. And when it makes sense to convert a contractor into a full-time employee, the right model should make that easy. Because sometimes the best person for your team is already part of your team. An agency that can provide top-tier talent and celebrate when it’s a match for full-time conversion is one who has your best interest in mind, rather than a separate agenda that creates a moat between you and the talent that understands your business best.

At Creative Circle, This Is the Model

We’ve built our agency services with today’s marketing realities in mind:

Top-tier talent with specialty skill sets and proven experience

Custom-built teams designed around your exact needs

Flexible models that scale with you, and evolve as your strategy shifts

A people-first approach that blends seamlessly into your internal team

– Transparent pricing and reporting to help you stay in control

About Creative Circle

💡 At Creative Circle, our human recruiters identify the right candidates and teams, for your marketing and creative projects. We ensure your pain points are solved with top tier talent, backed by deep industry experience. Whether it’s building creative teams, expanding your capacity with the right contractors, or filling that one critical role, we make sure you exceed your goals and drive meaningful results.

About the Author: Anna Davies is a Creative Circle freelancer who specializes in personal finance, investing, fintech, and startups. She has worked with WeWork, Happy Money, and Haven Life —plus Fortune 500 companies such as Goldman Sachs, American Express, Citi, and Chase. Davies has also collaborated and ghostwritten for multiple New York Times bestsellers.

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Tips for Hiring Managers: ATS and Human-Centric Hiring https://www.creativecircle.com/blog/applicant-tracking-systems-and-human-centric-hiring/ Thu, 24 Apr 2025 18:24:10 +0000 https://www.creativecircle.com/?p=59292 In today’s fast-paced business environment, hiring managers are constantly seeking ways to streamline their recruitment and hiring processes while still ensuring they find the best candidate for the job. One tool that is becoming more prevalent in the hiring process is the Applicant Tracking System (ATS). 

Optimizing Efficiencies with an ATS

Did you know the average job posting receives 250 resumes? But less than 25% are seen by human eyes, and hiring managers spend less than 60 seconds reviewing each one.  

An Applicant Tracking System (ATS) is a software tool used by businesses to manage and streamline the recruitment process to find the best possible matches more quickly and enhance the client and candidate’s experiences. When used correctly, it can streamline the recruitment process by efficiently managing large volumes of resumes, ensuring that no potential candidate is overlooked. 

Despite its efficiency advantages, hiring managers still need to ensure they’re looking at the big picture of hiring and leverage a combination of an ATS, other recruitment tools, and human relationships to maximize their hiring success. Here are some tips to help you optimize your hiring process. 

Tips for Hiring Managers

Connect with Candidates Personally

As you work with your trusted recruiting partner who is helping you get candidates past the ATS stage, make time to connect with that candidate on the phone or through a video chat. Even a quick 15–20-minute call can make all the difference. 

“It’s really hard to value people’s personalities and work ethic straight from a resume. So really do what you can to take the time to speak with that individual. If they’re checking off, you know, seven of the 10 check boxes, we encourage you to have that conversation.”  – Cameron Little, tenured Creative Circle Recruiter. 

 

Take the time to speak to a candidate and get to know them as a person.

Enter the Search with an Open Mind 

When going into your search for a candidate, keep an open mind and consider transferable skills, or candidates who have experience in adjacent industries.  

“There’s a lot of candidates who can bring value to your company versus really trying to focus on finding the perfect candidate. So, I think obviously the skills and the experience need to be relevant, but I think with the when you’re prioritizing those transferable skills, you can find a lot of great people out there.” – Cody Pickett, tenured Creative Circle Recruiter. 

 

Enter your search with an open mind and consider transferrable skills to expand your talent pool.

Find the Balance 

Relying solely on technology can result in missing the nuanced insights that human interactions provide. By integrating ATS alongside human relationships with industry professionals, recruitment partners, and the candidates themselves, managers can cast a wider net to better inform their decisions 

This holistic approach ensures that hiring managers not only identify the most qualified candidates but also those who will thrive and contribute positively to the organization.

We Can Help

We’re your trusted partner during the hiring process. Creative Circle’s employees come from the creative industry themselves, so they understand your unique challenges and needs. Here are all the roles we place across freelance, full-time and managed service’s needs, including: 

Let’s get started.  

About Creative Circle 

💡 At Creative Circle, our human recruiters identify the right candidates and teams, for your marketing and creative projects. We ensure your pain points are solved with top tier talent, backed by deep industry experience. Whether it’s building creative teams, expanding your capacity with the right contractors, or filling that one critical role, we make sure you exceed your goals and drive meaningful results.   

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Navigating Budget Cuts: Creative Solutions for Staffing Needs https://www.creativecircle.com/blog/navigating-budget-cuts-creative-solutions-for-staffing-needs/ Wed, 26 Mar 2025 21:00:06 +0000 https://www.creativecircle.com/?p=59268 The future can be unpredictable, and current economic conditions have created some significant uncertainty. Many creative and marketing teams face the daunting challenge of budget constraints and cuts. Consequently, businesses across various sectors are feeling the pressure. For many, it is time to tighten their belts, but at what cost?  

With resources limited, organizations find themselves rethinking their strategies and seeking out creative solutions that enable them to thrive despite financial limitations. Are these challenges sounding familiar? Read on to discover ways to protect your talent planning, key initiatives, and project implementations. 

Understanding the Impact of Budget Cuts

According to the CMO Alliance’s CMO Insights Report 2025, the impact of current economic conditions on revenue varies by organization size. While 33% of enterprises report experiencing revenue challenges, a staggering 83% of startups feel the squeeze.  

Budget cuts can reverberate throughout an organization, affecting staffing levels, project timelines, and overall business operations. Creative teams, in particular, find themselves forced to do more with less, jeopardizing the efficiency, originality, and effectiveness of their output. This makes it vital for companies to engage in strategic talent planning, ensuring they can mitigate the risk.  

Doing More with Less: Creative Staffing Solutions You Can Implement Now 

For CMOs, resource constraints have become the standard rather than the exception. Marketing budgets as a percentage of total company budgets have fallen to 10.1%, down from 13.8% in 2022. Creativity in hiring, outsourcing, and enhancing operational efficiency is not just a competitive advantage anymore—it’s often a necessity. So, here’s where teams are turning… 

Freelance Talent

One of the most effective strategies to navigate budget cuts is to tap into freelance talent. Hiring freelancers allows organizations to maintain flexibility and achieve significant cost savings. By engaging freelancers on a short term or project basis, teams can scale their workforce up or down based on need without the long-term commitment required for full-time hires. And there’s no shortage of great freelance talent—with so many people opting to freelance, companies have many choices in nearly every field. About 64 million people worked as freelancers in 2023, and an estimated 86.5 million will be freelancing by 2027 — more than half the total U.S. workforce. 

Looking for freelance talent? Here are some of the most in-demand freelance roles right now. 

Creative 

  1. UX/UI Designer 
  2. Motion Designer 
  3. Videographer 
  4. Web Designer 

Marketing 

  1. Digital Marketing Manager 
  2. SEO Specialist 
  3. Social Media Manager 
  4. Public Relations Manager 

Agile Project Teams

Agile Project Teams allow businesses to adapt quickly to changing priorities or seasonal demands while optimizing resource allocation. By assembling teams tailored to specific projects, organizations can leverage diverse skill sets and drive creativity in problem-solving.  

These agile teams can often be assembled into a dedicated studio or flexible benches of talent for needs like overflow production, ad-hoc projects, special projects or unique capabilities.  

Here are the key roles that are often critical in establishing and maintaining agile project teams or studios 

Use Technology to Your Advantage

Harnessing the right tools can dramatically improve team efficiency. Remote and hybrid working solutions have proliferated, and leveraging platforms that facilitate communication and project management can enhance productivity. Slack, Trello, and Asana streamline workflows and provide visibility into project progress, enabling teams to remain connected regardless of location. 

  1. Project Management Platforms (PMPs)/Workflow 
  2. Digital Asset Management (DAM) Platforms 
  3. Re-platforming/Platform Migration 

Leverage a Subject Matter Expert

Engaging with subject matter experts (SMEs) is a strategic way to optimize spending while maximizing impact. SMEs bring specialized knowledge that can enhance project outcomes without the need for permanent hires. Assess when there’s a need for specialized expertise and consider bringing in these professionals on a consultancy basis, allowing your teams to stay nimble while producing high-quality work. 

Here are common initiatives where creative and marketing leaders leverage consulting expertise: 

Justifying the Investment & Proving Value 

According to a survey by Gartner, “proving ROI with analytics” is a top three challenge that hinders tech marketers’ ability to demonstrate success. This can make it difficult to communicate with stakeholders and secure investments. The key is to quantify the impact on business objectives by directing eyeballs to the data. 

By first establishing foundational “building blocks” for metrics, data, processes, technology, and resources, you can continuously monitor, optimize, and showcase the marketing activities that align with your business objectives, as well as the talent driving these initiatives. Recognizing the importance of measurement in this way will allow you to better communicate the impact of your creative and digital efforts.

Depending on your industry, product, and target audience, choosing the right metrics will vary. Nevertheless, aligning your metrics with key objectives and formulating a strategy for your data collection will help you showcase progress toward strategic goals (such as revenue and customer growth) more successfully.  

Remember, standardized processes, the right technology and tools, and a clear plan for measurement are your foundational building blocks.  

 Does your organization need help proving its ROI back to stakeholders? Try leveraging key roles such as a marketing analyst, digital marketing manager, SEO specialist, marketing operations manager, performance marketing manager or customer insights manager. 

What’s the TLDR? 

While budget cuts pose a challenge to creative and marketing teams, they also encourage innovative thinking and resourcefulness. Creative Circle is here to support businesses during times when budgets are tight, and progress is required. We’re here to provide top talent that can be deployed as freelancers, full-time staff, subject matter experts, or as a part of agile project teams. We offer flexible staffing solutions that cater to constrained budgets while helping to demonstrate the value of creative work back to the business and its stakeholders. 

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Creative Circle Wins 2025 Best of Staffing Diamond Awards for Service Excellence https://www.creativecircle.com/blog/creative-circle-wins-2025-best-of-staffing-diamond-awards-for-service-excellence/ Mon, 24 Feb 2025 23:56:24 +0000 https://www.creativecircle.com/?p=59198 Creative Circle, a leading marketing and creative services company, announced today that they have won the Best of Staffing Client and Talent 5 Year Diamond Awards for providing superior service to their clients and candidates for five consecutive years. ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates. 

Creative Circle received satisfaction scores of 9 or 10 out of 10 from 70.2% of their clients and 78.3% of their placed job candidates, significantly higher than the industry averages of 45% and 30%. On average, clients of winning agencies are more than 1.5 times as likely to be completely satisfied, and candidates who have been placed by winning agencies are 1.6 times as likely to be completely satisfied with the services provided, compared to those working with non-winning agencies.

“Our guiding principle is to deliver a uniquely outstanding experience for our clients and candidates,” said Creative Circle President Matt Riley. “That’s what drives us every day — whether we’re designing a flexible solution for a client’s unique marketing and creative needs, or guiding a jobseeker through a stressful job search to help them land an assignment that’s right for them. I’m so proud to see the consistent efforts of our salespeople, recruiters, and support staff recognized in these Diamond Awards.” 

Here’s what just a few hiring managers and jobseekers had to say about their experience working with Creative Circle in 2024: 

  • “I can always rely on them to deliver the talent we need, exactly when we need it — they truly make my life so much easier!” — Dana G., Head of Marketing & Communications at a manufacturing firm 
  • “Highly responsive service and always good candidate options to review; they took the time to understand our business and invest in learning about each open role to then curate suitable candidates… In all, they make recruiting easy and seamless, and their digital portal makes management and communication simple.” — Phil S., Managing Director at a creative agency 
  • “I have had a great experience with Creative Circle. You get amazing opportunities, communicate quickly, and get interviews set up fast, as well as payment when approved for projects — you just make the entire process easy, which is so much less stress and hassle than many other recruitment agencies.” — Sophie B., communications writer 
  • “I have always had a great experience with Created Circle and love working with them. Decent assignments and fair compensation, shepherded by good people. What more could you want?” — David M., 3D artist 

“I am pleased to announce the recipients of the 2025 Best of Staffing awards,” said ClearlyRated’s CEO, Baker Nanduru. “Creative Circle has set itself apart for exceptional service and client experiences. Congratulations on your remarkable accomplishments. Winning these awards once is an accomplishment, but five times is a milestone.”

About Creative Circle 

Creative Circle is a marketing and creative services company. Our strength comes from our talent community, and our power lies in leveraging this network to provide flexible solutions for our clients — from Fortune 500 companies to boutique agencies and budding startups. Creative Circle is part of ASGN Incorporated (NYSE: ASGN). To learn more, visit creativecircle.com. 

About ClearlyRated 

ClearlyRated helps B2B service firms gain actionable insights to stop client issues from becoming lost revenue, expand their business with existing clients, and attract new ones to grow their business. Learn more at https://www.clearlyrated.com/solutions/. 

About Best of Staffing®

ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients, placed talent, and internal employees. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials. 

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Live Shopping: Success Stories & Strategic Insights for Brands https://www.creativecircle.com/blog/live-shopping-success-stories-strategic-insights-for-brands/ Mon, 24 Feb 2025 20:51:20 +0000 https://www.creativecircle.com/?p=59186 In a way, live shopping — a host on screen, holding up products during a limited time only sale — seems reminiscent of an analog past, when drowsy shoppers would lounge on the couch, flicking between QVC and HSN.  
 
But now, thanks in part to influencers who have forged an intimate connection with their fanbase, live shopping has become big business. In China, it’stransformed the way people buy and sell.” Yet, in the West, adoption has been slower—until now. With live shopping app Whatnot reaching a staggering $5 billion valuation and major players like TikTok, Amazon, and Walmart investing heavily in the space, it’s clear that live shopping isn’t just a trend—it’s a retail transformation. Gary Vaynerchuk, CEO of VaynerMedia and marketing expert, has predicted that live shopping on social media has the potential to disrupt multiple industries. 

How Is Live Shopping Different Than Targeted Advertising? 

Live shopping rose to prominence during the COVID-19 pandemic, often with influencers taking advantage of the moment to improvise and sell their own lines or hosting DIY sales from their own closets or homes. The trend took off in China at that time, as brands partnered with influencers for high-tech, fully staged live shopping shows. Today, brands are becoming a trusted partner and producer in live shopping events, turning these moments into a key part of the marketing funnel. 

Unlike a static shopping interface, live shopping blends entertainment, real-time engagement, and e-commerce into a single experience. Instead of browsing static product pages on their own time, consumers can engage in live shopping, which allows for: 

  • Real-time interaction – Shoppers can ask questions, get live demonstrations, and see products in action before making a purchase. 
  • Entertainment value – Engaging hosts, dynamic content, flash sales and gamification, such as quizzes or flash deals based on a certain behavior, are all ways to keep consumers hooked. 
  • AI-driven personalization – Platforms like Shein and Temu use AI to tailor recommendations, offering a highly personalized shopping experience. 

The TikTok Effect: Bridging East and West 

While live shopping in the US has yet to reach China’s scale, TikTok has played a pivotal role in its growing adoption. The platform has helped introduce live shopping to Western audiences, though the trending format is expanding beyond social media-exclusive spaces. Retailers and brands are integrating live shopping into their own ecosystems, leveraging influencers, interactive features, and exclusive drops on their owned and operated platforms to drive sales. 

Live Shopping Success Stories 

1. Walmart Live 

Walmart has pioneered shoppable livestreams across TikTok, YouTube, and its own app. By focusing on niche audiences—beauty enthusiasts, tech lovers, and fashion shoppers—the retail giant has driven targeted engagement and increased conversions. Not only does Walmart Live partner with trusted influencers, but they also collaborate with legendary talent, like Dolly Parton, for marquee shopping events. 

2. Amazon Live

Amazon has seamlessly integrated live shopping into its ecosystem, particularly around major events like Prime Day. By using trusted creators and brand ambassadors, including A-listers like Jennifer Hudson and Martha Stewart to demo products in real time, Amazon has turned shopping into a tune-in event. 

3. L’Oréal 

L’Oréal has found success with tutorial-based live shopping, using AR try-ons and interactive demos to educate and convert consumers. For example, L’Oreal surpassed $1 million in sales on TikTok Shop’s Super Brand Day in the UK, surpassing expectations, and has also rolled out live shopping experiences throughout the globe. Hyper focusing on local markets can also be key for brands to optimize engagement, capitalize on cultural touchstones or moments, and utilize influencers with a large regional following.

Considerations for Brands Exploring Live Shopping 

Brands looking to enter the live shopping space can consider the following strategies: 

  • Find the right platform: TikTok, Instagram, and YouTube Live offer built-in audiences, while brands can also host events on their own platforms. High-touch, immersive content is great for industries like beauty, fashion, cookware, and home goods, where demos and try-ons can help consumers fully understand the item. 
  • Create event-driven moments: Limited-time deals, exclusive drops, and flash sales create urgency and drive immediate purchases. 
  • Maximize interactivity: Live Q&As, polls, and real-time reactions turn passive viewers into active participants. 
  • Leverage influencers: Partnering with trusted creators adds credibility and boosts conversion rates, particularly with micro-influencers who have highly engaged audiences and who excel at playing host and brand ambassador.  
  • Repurpose live content: Brands can save and repackage livestreams for on-demand viewing, social media cuts, and subscriber content to extend reach and engagement beyond the live event. 

The Future of Live Shopping 

As AI and e-commerce technology continue to evolve, live shopping is poised to become a core component of the retail experience. The brands that embrace this shift—combining real-time engagement with interactive, high-quality content—will be the ones that not only stay relevant but thrive in the new era of digital commerce.  
 
Creative Circle helps brands navigate this shift, connecting them with top-tier talent to build immersive commerce experiences or consult on the appropriate strategy. From social media optimization and video production to interactive content design and platform efficiencies, Creative Circle’s network of creative professionals ensures brands have the expertise to stay ahead in an evolving e-commerce landscape.

Looking for the talent who can help you execute a live shopping strategy? Businesses diving into live shopping opportunities are incorporating these roles to power their project teams:

  • Producer: Manages the technical aspects of the live stream, including camera work, lighting, and sound, ensuring a smooth and professional broadcast.
  • Content Creator: Develops the script, talking points, and visual content for the live event, ensuring the presentation is engaging and informative.
  • Social Media Manager: Promotes the live shopping event across various social media platforms, engages with the audience before, during, and after the event, and monitors feedback.
  • E-commerce Manager: Oversees the integration of the live shopping platform with the brand’s e-commerce site, ensuring a seamless shopping experience for viewers.
  • Marketing and Data Analyst: Tracks and analyzes metrics from the live shopping event to measure success and identify areas for improvement.
  • Marketing Strategist: Develops and implements marketing strategies to maximize reach and engagement for the live shopping event

Creative Circle has a network of over 1 million creative and marketing experts who can help operationalize online retail shopping experiences for your brand. Let’s get started.

About the Author: Anna Davies is a Creative Circle freelancer who specializes in personal finance, investing, fintech, and startups. She has worked with WeWork, Happy Money, and Haven Life —plus Fortune 500 companies such as Goldman Sachs, American Express, Citi, and Chase. Davies has also collaborated and ghostwritten for multiple New York Times bestsellers. 

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Three Ways to Avoid Putting Candidates in Boxes https://www.creativecircle.com/blog/three-ways-to-avoid-putting-candidates-in-boxes/ Tue, 21 Jan 2025 22:11:31 +0000 https://www.creativecircle.com/?p=59136 Today’s job market is consistently evolving across all industries, and finding the right talent to support your team is paramount. Sam Funt, Senior Account Manager at Creative Circle, offers valuable insights on adapting to the changing landscape, and urges hiring managers to be more flexible when looking for talent.

Here are three pieces of advice to maximize your talent pool and avoid putting candidates in boxes: 

  1. Don’t overly rely on traditional hiring methods. Instead of focusing on candidates’ years of experience, focus on the actual experience and skills they bring to the table.  
  2. Don’t make assumptions. This can include making assumptions about someone’s work ethic, temperament, or ability to assimilate into a team based on age, young or old.  
  3. Do consider hybrid work. Does the candidate actually need to be on-site five days a week, or can they work a hybrid schedule?  

 

 

 

 

 

This advice from Sam serves as a timely reminder for hiring managers to review their strategies and embrace a holistic approach to talent acquisition. By setting aside preconceived notions and removing the boxes we may unintentionally put applicants in, organizations can not only broaden their talent pool but also foster a more inclusive and dynamic workforce. 

For additional 2025 hiring predictions, catch the full recording of our latest webinar here 

💡 At Creative Circle, our human recruiters identify the right candidates and teams, for your marketing and creative projects. We ensure your pain points are solved with top tier talent, backed by deep industry experience. Whether it’s building creative teams, expanding your capacity with the right contractors, or filling that one critical role, we make sure you exceed your goals and drive meaningful results.  

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Maximizing AI Potential Through Talent Strategy: How Marketing Leaders Can Navigate a Symbiotic Path Forward https://www.creativecircle.com/blog/maximizing-ai-potential-through-talent-strategy-how-marketing-leaders-can-navigate-a-symbiotic-path-forward/ Wed, 18 Dec 2024 17:50:22 +0000 https://www.creativecircle.com/?p=59074 In the past two years, AI innovation has swept through all facets of the marketing world, from hiring to deployment. While AI has always run in the background, now it’s become front and center, raising potential for efficiency and innovation — alongside concerns and frustrations. Employers who prioritize the intersection of human potential and technology will not only keep pace—they’ll lead.

Integrating a Human Touch in Talent Recruitment

Tech tools were supposed to make it easier and more efficient to hire best-in-class talent. And yet, both talent and employers still face frustrations over applicant tracking systems (ATS) which are used by nearly all Fortune 500 companies. LinkedIn and Reddit boards are full of stories from talent and recruiters alike, frustrated that the best talent can sometimes be overlooked, including a viral story of a manager whose own resume was rejected by the ATS, leading him to realize a code error was auto-rejecting all applicants.

Relying on applicant tracking systems alone can also open employers to vulnerabilities: AI platforms can raise bias, fairness, and equity concerns, with one hiring platform even facing a lawsuit alleging the platform’s AI-based hiring tools are discriminatory. And candidates too, can use AI tools to enhance and tailor their resumes for positions they might not be qualified for: According to one 2023 survey conducted by resume services company Standout CV, nearly three-quarters of job candidates would consider using AI tools to “embellish their resumes.”

To address these challenges, organizations should invest in hybrid recruitment models that blend AI efficiency with human oversight. This helps to ensure fairness, reduce errors, and align hiring practices with organizational values.

Having a Strong Tech POV for Maximum Results

Generative AI has significantly disrupted and impacted creative work, from ideation to execution, and the results have hit mainstream conversation. For example, an AI-made update of a classic holiday Coca-Cola commercial generated controversy, and AI integration into the popular Spotify Wrapped has also drawn mixed reactions. Ultimately, the outcome still matters, and the most successful teams in the future will likely be the ones that can integrate AI tools to boost efficiency and innovation, while using a human touch to ensure projects align with core values.

There’s also the concern over “non-authorized AI use;” Creatives who are bringing AI tools into the office without disclosure or approval, raising concerns over privacy, copyright, and more. One 2024 report published by LinkedIn and Microsoft found that 78% of workers — especially those at small and mid-size companies — are bringing their own AI tools into work, and more than half of them are reluctant to admit to using it, due to concerns that doing so might make them seem replaceable.

Employers can mitigate these risks by developing clear guidelines on how and when AI tools should be used. This not only fosters transparency but also empowers employees to leverage AI responsibly for better results.

Building a Holistic Tech-Integrated Strategy for Everyday Tasks

Tech tools can be invaluable — but it’s key that all parties feel confident using them to enhance the KPIs and goals of the department. While AI potential has only increased, new data from Slack’s Workforce Index Study has found that there has been stagnation in AI adoption, partially due to lack of training.

Marketing departments also face the problem of too much tech, not enough talent. One 2023 study found that marketers only use about one-third of their stack, partially due to a skills gap within their teams.

To bridge this divide, organizations can continue to prioritize ongoing training and bring in outside experts to maximize the stack.

Looking forward, thoughtful tech adoption can parallel alongside robust talent development. By fostering a culture of innovation and integration, employers can transform AI and tech tools into catalysts for creativity, efficiency, and growth.

hand pointing forward towards 2025 graphic

Talent and Tech: The Path Forward in 2025

Our new report, Finding the Human Edge: Where Talent Meets Technology, explores key trends at the intersection of talent and technology. With more tech advancements on the horizon, it’s clear that AI and human talent are complementary. The companies who are poised to succeed will be prepared to integrate AI efficiencies alongside human innovation.

At Creative Circle, our human recruiters identify the right candidates and teams for your marketing and creative projects. By forging transformative relationships, we ensure your pain points are solved with top-tier talent, backed by deep industry expertise. From building creative teams to evolving marketing strategies and maximizing tech stacks, we help you exceed your goals and drive meaningful results.

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Maximizing MarTech: Harnessing AI and Human Talent for a Future-Proof Strategy https://www.creativecircle.com/blog/maximizing-martech-harnessing-ai-and-human-talent-for-a-future-proof-strategy/ Thu, 07 Nov 2024 22:00:06 +0000 https://www.creativecircle.com/?p=59053 Marketing has gone through a full tech revolution, transforming departments from creative islands into data-driven, digitally powered machines. This reliance on tech, when executed well, is a powerful force—fueling decisions, streamlining workflows, enabling precise measurement of campaign impact, and all while delivering a seamless customer experience. But in reality, even top-performing companies face challenges: duplicated efforts, inefficiencies from knowledge gaps, and ongoing frustration over how to optimize and truly streamline their tech stack so it works in concert with human teams.

The martech landscape has exploded, with over 14,000 solutions now available—representing a 27.9% growth year-over-year. According to a study by LXAHub, CMOs report an average of 56 tools in their tech stack, yet more isn’t always better. Another survey, run by Protean Studios, found that many CMOs are prioritizing simplification as they move forward, aiming to trim down and refine their stacks.  

Here’s how marketing leaders can optimize their tech, empower their teams, and continue to maximize the transformative potential of AI and automation in the years ahead. 

Smaller Stack, Larger Results

As martech options multiply, the paradox is clear: simplification has never been more critical. This means integrating specialized, long-tail apps into larger, core solutions like customer relationship management (CRM) and marketing automation platform (MAP) systems. Often, marketing teams inherit a mishmash of niche programs, some outdated or overlapping, making it hard to streamline. Conducting a thorough audit can help CMOs and marketing leaders alike identify the essential tools and ensure best-in-class solutions are deployed effectively across the marketing funnel. 

Inherited programs can also make migrations a logistical nightmare, with data transfer, integration compatibility, and team training all posing significant hurdles. A phased migration approach, backed by a clear roadmap, can ease the transition. Leveraging third-party experts can also provide valuable support, ensuring a smoother handover and minimizing disruptions to the core team’s workflow and productivity. 

Making Smart Decisions to Maximize AI Potential: Building the Right Team to Handle Platform Integration

Artificial Intelligence (AI) and Large Language Model (LLM) technology has changed the martech landscape, rapidly evolving how sentiment analysis, predictive analytics, and demographic segmentation, for example, operate at peak efficacy. Relying on old programs is likely ineffective, or potentially damaging to your brand. However, it can be challenging to select the right tools for your goals and leverage the power of AI to stand out from the pack.  

Statistics from Salesforce show that 43% of marketers “don’t know” how to get the most value from AI, and, according to the same dataset, less than a quarter of firms have AI education and training for the marketing team. Still, nearly 50% of CMOs are piloting, or looking to pilot, initiatives surrounding AI and machine learning within the next 24 months, according to LXA Hub data. 

How can marketing departments quickly and effectively deploy the best AI solutions?

One approach for successful platform integration is to look for external consultants who can fill in the knowledge gaps within your team to quickly and effectively move AI and LLM solutions from pilot to scale. 

By partnering with external specialists, marketing departments can better deploy AI strategies, without waiting for headcount to open up. This flexibility allows teams to focus their budget on the most pressing concerns, ensuring resources are most effectively allocated.  

Additionally, tapping into subject matter experts in this area can provide the flexibility to pivot and adapt as opportunities and needs arise, keeping your team nimble, with the capability to comfortably execute campaigns with new technology.

Building the Right Team to Maximize the Stack from Head to Tail

With AI and machine learning taking center stage in marketing strategy, tech budgets are soaring: according to LXA Hub, technology now consumes 30% of marketing spend, a jump from 24% in 2022. Yet, as marketing leaders focus on talent and acquisition, many face a skills gap in their teams.  

One common issue: Often, marketing operates in isolation from IT, even though today’s tools demand a solid tech foundation and a sophisticated mastery of tech implementation. Finding talent that aligns with both the stack’s demands and the team’s overarching goals isn’t easy. A G2 survey highlights this friction, with over half of marketers citing integration issues as a roadblock to adopting new technologies. 

The path forward is complex: Marketers need tech-savvy talent to fully leverage their stack’s potential, while also ensuring that their team has a balanced mix of creatives and strategists to drive innovation and effectively execute the campaigns derived from the data extrapolated by today’s next-gen tech.  

Bringing in the right people can bridge this gap: from auditing current tools and training team members to crafting workflows and roadmaps, expert talent in these areas can help ensure every solution is fully utilized and aligned with long-term strategy. 

A Stack Built for Evolution, Created by Top-Tier Talent

Investing in your martech stack is one of the most impactful choices marketing leaders today can make. But even the best technology can fall short without the right team to fully harness its potential. 

How can you keep both your tech and team performing at peak capacity?

Finding the right balance between internal teams and outside expertise when needed is imperative to ensure that your tech investments are being effectively utilized not just for the campaigns of today, but for the campaigns of tomorrow. Additionally, having access to a broader talent pool gives your team the flexibility to efficiently allocate resources, rather than waiting for internal capacity to catch up. Moreover, outside expertise can foster an overall environment of learning and development, empowering your core team to confidently adapt and leverage solutions within your stack. 

At Creative Circle, we bring the talent and expertise to not only optimize your martech stack today but also prepare it for future market shifts. Our custom, talent-driven solutions enhance your team’s potential, helping them leverage current resources for ongoing success. From consulting support to audit and enhance your stack, to building tech-savvy teams that seamlessly integrate with your current roster, we ensure your martech is precisely where it needs to be—so you can stay focused on results. 

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6 Dreaded Interview Questions & How to Tackle Them  https://www.creativecircle.com/blog/6-dreaded-interview-questions-how-to-tackle-them/ Thu, 17 Oct 2024 14:24:34 +0000 https://www.creativecircle.com/?p=59007 Why should they hire me?
Because they need my help, and I need their money.
But I can’t say that. Not if I want the job.
So, what the heck am I supposed to say?  

If your internal dialogue sounds like this from time to time, you’re in good company. 👋  

I get tripped up on interview questions, too. Some questions seem like a trap, while others are just bizarrely quizzing me on my knowledge of the animal kingdom. Seriously, why? 

6 dreaded interview questions

According to the nearly 3,000 votes on our recent LinkedIn poll, and the buzzing comments section, there are six common questions that trip up interviewees the most:  

  • Tell us about yourself! 
  • Why should we hire you? 
  • What is your greatest weakness? 
  • What are your salary requirements? 
  • Tell us about a time you failed. 
  • If you were an animal, what would you be? 

Why hiring managers are asking

Did you know there are over 9,000 job applications per minute on the LinkedIn platform alone? And only about 8% of applicants make it to the interview scheduling stage?  

That’s a lot of applicants for one job, and likely a lot of people that can do the basic day-to-day functions of that job. Skills- and competency-based questions aside, these behavioral questions can help hiring managers (in their mind at least) assess things like a candidate’s communication style, how they respond to challenges, and how they’ll fit in with the team. 

Tackling the dreaded question

To better understand how to answer these behavioral questions, I leaned on two experts from our Chicago office. Creative Circle recruiters Mary Blackburn and Rose Boyer break down each interview question below — what do hiring managers really mean when they ask these questions? And how should you respond? 

“Tell us about yourself.”

This is usually an icebreaker question, right at the start of your interview. It is not the time to share details of your personal life, and your response should be relatively brief. Think of it like an elevator pitch and keep it professional — the hiring manager wants to know a bit about who you are, what you do, and why you’re interested in the position you’re interviewing for.  

Rose says, “Some candidates make the mistake of starting off by sharing where they live — that’s not what we’re asking.” She adds, “I’ve had candidates begin by sharing their age. We don’t need to know that either.”  

Mary adds to Rose’s sentiment, “Try to avoid the year-by-year play. It’s fine to include where you started but let that be a brief bullet in your overall response. We can see previous employers and duration of employment on your resume, so it’s not necessary to spell that all out for this question.”  

“Why should we hire you?” 

Interviewers are looking for a specific and personalized response that showcases how you can solve their business needs; be sure to emphasize your most relevant experiences. This is an opportunity to show that you’ve researched this company, that you understand what they need, and that you can deliver.   

Rose suggests explaining why you’re a great fit for the role you’re interviewing for specifically, and to refer back to some of the discussions you’ve had throughout the interview. You might say, “You mentioned earlier that time management is essential to this role — time management is one of my biggest strengths. I use a project management tool to stay on top of deadlines, prioritize, and plan my tasks and it works tremendously.  It helps keep my manager in the loop on project status, too.” 

Mary says, “Make yourself stand out from the crowd. What skills and experience do you have that might separate you from the other applicants?”  

“What is your greatest weakness?” 

If a hiring manager asks you this question, they’re probably checking to see how self-aware you are. They want you to expand on your weaknesses with a couple details on how you’re managing them. Saying that you’re a “perfectionist” isn’t going to cut it — be sincere, not cliché. 

Rose and Mary both agree that they personally hate this question and prefer not to ask it in interviews. However, to save yourself from any unnecessary surprises, they do suggest having an answer prepped just in case.  

Mary says, “Be mindful of which weakness you decide to share. If the job description says you need to learn a new CRM, don’t share that you struggle learning new CRMs.”  

As an example, Rose shares what a response to this question might look like for her: “Sometimes, I have a hard time processing information that I hear. I combat this by asking for an email communication instead, or I’ll follow up via email so I can have things in writing.”  

“What are your salary requirements?

Thanks to the pay transparency laws developing in several states now, the salary requirements conversation has become more transparent. If you know the range an employer is willing to pay for a job, then you know how much you can expect to earn.  

If you’re interviewing for a job with the pay range listed, Mary advises against requiring the top of the range from the jump. “It could jeopardize your opportunity for a role, especially if there are other candidates interviewing with similar experience to yours and a salary expectation closer to the middle or middle-upper end of the range,” Mary says.  

Pay transparency or not, Rose says, “Candidates should never be dead set on a specific number. Always let the hiring manager know that you’re targeting between two numbers. This shows that you’re open to negotiation.”  

Mary lives by the rule of 5s. If you’re sharing expectations for an hourly rate, keep the range within $5. If it’s a salaried position, try to stick to a range at or close to $5k. In her experience, increments of 5 provide a fair opportunity for both the candidate and the client to meet somewhere in the middle. 

“Tell us about a time you failed.” 

Everyone experiences failure at one time or another — this question isn’t really about the failure itself, it’s about how you worked through it.  “We’re trying to understand your process,” says Rose. With this response, you have the opportunity to show a hiring manager how you take feedback and how you grow.  

Consider sharing these details with the interviewer:  

  • How did you identify your failure and how did you react to it?  
  • What steps did you take to rectify the situation?  
  • Did you communicate your mistakes appropriately?  
  • And what are you doing to avoid it in the future?  

Mary suggests keeping a response to this question in your back pocket.  “Talking about failure isn’t easy. Think through your scenario in advance and rehearse it so you’re not stumbling through the details mid-interview.”  

“If you were an animal, what animal would you be?” 

This is just an awkward way of seeing if you’ll be a good cultural fit for the company. Rose and Mary both agree that this question is silly and advise not to get too caught up on which animal you select. “If you can connect a few of your key personality traits to an animal that you have some knowledge about, that’s all you need.” says Rose.  

It’s worth noting that this question could be an opportunity to stand out as memorable and creative, if you want to. You could choose an interesting animal; instead of a dog, you could try a dolphin, eagle, or honeybee. Just make sure you can connect some of their standout traits back to your personal interests and qualities.  

As with all the other questions, keep this one in your back pocket too. Interviews are stressful enough as they are, so no need to add another layer of uncertainty with an animal kingdom pop quiz.  

If you’re looking for more advice from our recruiters, check out our Creative Circle Career Resources page and follow us on Instagram. If you’re feeling ready for your next interview, apply to the open roles on our website! We add new jobs to our site every day, in locations across the U.S. and Toronto, plus remote roles. 

About the Author.
Kayleigh is a Creative Circle freelancer — when she’s not chasing around her two young boys or laughing at Corporate Natalie videos, she spends her time creating content for us! She specializes in sharing advice for our talent community, so if you’re a creative with an appetite for blogs on market trends, job search guidance, and freelance life, subscribe to our newsletter and follow us on LinkedIn to ensure you never miss the latest. 

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How Connected TV is Taking Advertising by Storm https://www.creativecircle.com/blog/how-connected-tv-is-taking-advertising-by-storm/ Thu, 19 Sep 2024 18:41:21 +0000 https://www.creativecircle.com/?p=58961 The contours of the media landscape are ever-changing. What was once ubiquitous is now far less so. By the end of 2022, 39.3 million US households cut the cord on traditional cable, a number expected to hit nearly 47 million households by the end of 2024.

Perhaps it’s no surprise that so many are saying bye (or never saying hello) to traditional cable with a plethora of streaming services like Netflix, Prime TV, Hulu, Apple TV+, Disney+, and more, which allow viewers to watch what they want, when they want, for less than the cost of a traditional cable subscription.

What is CTV?

In this rapidly shifting landscape, digital marketing is experiencing major change, with Connected TV—or CTV—emerging as a pivotal player, transforming how audiences engage with content. CTV is any television set that connects to the internet and streams digital video content through built-in smart TV functionality or external devices like streaming sticks like Roku, set-top boxes, or gaming consoles.

With this technology, viewers can access a wide range of content that goes far beyond traditional broadcast channels, like streaming services, on-demand video, and internet applications. All of this is causing major shifts in how brands advertise to their audiences, with CTV advertising in ascendancy and changing the TV advertising game. Let’s dig in.

The What and the Why of CTV Advertising

CTV advertising refers to video ads delivered through a streaming service while a viewer watches a TV show, movie, or other video content on an actual TV set via a connected device like Firestick or Roku or directly from a smart TV. For most streaming services, CTV represents over 80% of all viewing, the remainder occurring on other internet-connected devices like laptops, smartphones, and tablets.

Unlike traditional television advertising, CTV advertising leverages viewer data like demographics, viewing habits, and interests, allowing for a more targeted and personalized ad experience. Advertisers gain improved measurement and tracking abilities, allowing for smarter and more efficient ad spending — and the ability to reach more niche audiences with greater precisions.

Evolution of TV Advertising

Traditional or linear TV advertising lets advertisers reach millions of viewers all at the same time. Linear TV advertising is what you see when you watch broadcast or cable TV — the traditional, old-school TV advertising that’s been around for decades. Linear TV ads reach everyone watching a particular program rather than just their intended audience. And measuring the success of a linear TV ad campaign is more nebulous — it’s hard to know if anyone went to go buy something after watching the ad.

With changing viewer behavior as cable and satellite TV use continue to drop, advertisers are instead following their viewers over to CTV, lured by more measurable ad performance metrics and better-optimized campaign management overall. As linear advertising spend declines, CTV ad spend is fast on the rise.

Ad spending for CTV is expected to reach $21.45 billion in 2024, an increase of 16.2% from 2023. In 2025, it is forecast to hit $24.4 billion, growing year over year by 13.9%.

CTV Advertising vs OTT Advertising

OTT means “Over-the-Top,” referring to content that goes “over” your cable box, providing access to TV content via an internet connection instead of with a cable cord or satellite. While OTT and CTV are often used interchangeably, and can refer to the same thing, it’s important to note that OTT is how video content is delivered to viewers — it can stream content across all devices, like mobile and desktop. CTV only streams content onto smart TV screens, which is why it is often referred to as streaming TV advertising.

OTT ad inventory tends to differ from CTV, which typically has premium network content similar to what you would find on traditional TV. In contrast, OTT offers a much wider range of inventory.

So, Why Use CTV ads?

If you want your ads to help you find users who actually want your products or services, CTV ads are the way to go. As streaming services like Hulu and Netflix adjust their pricing models to an ad-supported tiered system that displays more ads to folks on less expensive plans and fewer or no ads to those on higher plans, marketers can now zero in on their demographic with far more precision.

Here are a few other perks that come with CTV ads:

  1. Multiple precision targeting methods

With linear TV, targeting is limited to finding shows that best index against ratings — the system network television uses to make programming decisions and to price advertisements. But Nielsens’ typically can only offer broad age and gender demographic metrics, like women 25 – 54 and men 18 – 49. But CTV advertisers can leverage similar digital targeting to Google and Facebook, which means audience segments can be based on everything from income or education level to personal interests and more.

Some of the top CTV targeting options to get familiar with include:

  • Geolocation targeting
  • Contextual targeting
  • Retargeting
  • Time-of-day targeting
  • Lookalike targeting
  1. Hyper-local targeting

With CTV ads, it’s far easier to pinpoint consumers based on their IP address, which means ads can be hyper-localized and served to viewers in far smaller geographic areas than with linear ads. Messaging can be highly customized based on where the viewer is located. For example, a spa with four locations can send the right commercial to the right viewers closest to each location.

  1. High Video completion rates

Superior targeting means that CTV ads are far more likely to be truly relevant to those viewing them—which means they are more likely to be interested in the ad and engage with it until completion. Using automatic content recognition technology, or ACR, CTV providers can provide real-time, second-by-second completion rate data, which helps advertisers hone the effectiveness of their marketing campaigns.

  1. Detailed attribution measurement and accuracy

CTV ads allow advertisers to measure the effectiveness of their brand campaigns more accurately via conversions — they can see who came to the brand’s website and completed a purchase after viewing an ad. With time and increased data, advertisers can learn what creative worked best and which publishers, dates, times, and other factors had the greatest impact on conversions.

 

BOTTOM LINE
Marketers, if you want to lead your company’s CTV marketing innovation charge but need help figuring out where to start, Creative Circle can provide the talent and build the teams to help you perfectly craft and precisely target your brand to shine on the TV screen. The media landscape is fast evolving — to succeed, it’s important to prime your business to be in step with the times.

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